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Privacy Policy

Introduction

IMMERSIV 3D Pty Ltd (“Immersiv”, “we”, “our” or “us”) is committed to protecting the privacy and confidentiality of the personal information that we collect, store, and process. This Privacy Policy explains in detail how we handle your information when you visit our website, engage with our services, or otherwise interact with us. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following categories of information:

  1. Personal Information Provided by You – including, but not limited to, your name, address, email address, phone number, billing details, and any other details provided when you contact us, request information, or purchase services.
  2. Technical and Usage Data – including your IP address, browser type and version, device identifiers, operating system, and details of your visits to our website such as traffic data, location data, and other communication data.
  3. Cookies and Tracking Technologies – we use cookies, beacons, and similar technologies to enhance your experience, understand user behaviour, and improve our services. You may choose to disable cookies in your browser, but this may limit your use of certain features.

Data Security

We implement reasonable technical and organisational measures to safeguard personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your information, no transmission or storage system can be guaranteed as 100% secure.
Data Retention

We will retain your personal information only for as long as it is necessary for the purposes outlined in this Privacy Policy, or as required by law. When data is no longer required, it will be securely deleted or anonymised.

How We Use Your Information

We use the information collected for the following purposes:

  • To provide, personalise, and improve our services.
  • To process transactions and deliver requested products or services.
  • To communicate with you, including sending important notices, updates,promotional materials, or responding to enquiries.
  • To maintain website functionality, security, and fraud prevention.To comply with applicable legal obligations, industry regulations, and contractual requirements.

Your Rights

Subject to applicable law, you may have the right to:

  • Access and obtain a copy of your personal information.
  • Request correction or updates of inaccurate or incomplete data.
  • Request the deletion of your personal information.
  • Restrict or object to certain processing activities.
  • Withdraw your consent where processing is based on consent.

To exercise your rights, please contact us at info@immersiv.com.au.